Industrial Refrigeration Maintenance & Services – FAQ
1. Where does McNeil Technical service provide industrial refrigeration services?
Our central location in Omaha, Nebraska makes it possible for us to provide refrigeration solutions to all businesses in North America.
2. What if my refrigeration equipment malfunctions after business hours?
At McNeil Industrial, we know many businesses must operate 24 hours a day. If you are experiencing a refrigeration emergency, we are available around the clock. We will come to your place of business, determine the problem, and take care of it as quickly as possible.
3. How do I contact customer service?
If you have any refrigeration concerns, all you have to do is call our toll-free number 1-800-728-6160. Someone will be there to help.
4. How do industrial refrigeration systems work?
Industrial refrigeration systems work on the same basic principles of all refrigeration equipment. The refrigerant travels through a compressor, condenser, and evaporator coils to remove heat from a given space.
Industrial systems commonly use ammonia as a refrigerant because it is more efficient and cost-effective for large refrigerating and chilling systems
5. What is the expected lifetime of an industrial refrigeration system?
According to ASHRAE (American Society of Heating, Refrigerating and Air-Conditioning Engineers), an industrial refrigeration system can last 40 years or longer. They also recommend more companies consider ammonia systems due to the economics and efficiency.
6. Do you provide industrial refrigeration services to overseas?
Presently, McNeil Industrial provides services to the entire continent of North America, but not overseas.
ENGINEERING
& DESIGN
We have the experience and expertise to work with you to design a high quality and energy efficient system for your business.
Learn More >SYSTEM
INSTALLATION
We offer a staff of highly trained installation and service personnel with vast experience in large ammonia systems.
Learn More >PROCESS SAFETY
MANAGEMENT
We have an unparalleled advantage when it comes to experience with PSM for ammonia refrigeration programs. Call 800-728-6160 or email PSM@McNeil-ind.com.
Learn More >Service
McNeil Industrial has “Best in Class” trained service technicians for start-up, troubleshooting and service. Our goal is to see that your system is sustaining its optimal level of performance.
Learn More >Controls
McNeil Industrial works side by side, with a select group of specialized controls teams to provide your system the latest automation and technology available in the industry.
Learn More >Locations
Nebraska
14070 S. 220th Street
Gretna, NE 68028
Phone: (800) 728-6160
Fax: (402) 339-5560
Missouri
1362 North Hwy 9, Suite B
Parkville, MO 64152
Phone: (800) 728-6160
Fax: (816) 741-3074
Arkansas
2720 Bernard Way
Russellville, AR 72802
Texas
6409 Meister Street
Amarillo, TX 79119
Phone: (806) 437-2275
Tennessee
7910 Rustic Oak Drive
Knoxville, TN 37919
Phone: (402) 957-8302
Alabama
768 Bryant Drive
Attalla, AL 35954
Phone: (256) 458-0888